Frequently asked questions about Physiotherapy

Physiotherapy in Sherwood Park, AB

Eastgate Physiotherapy Clinic Sherwood Park answers Frequently asked questions about physiotherapy

Do I need a doctor's referral to attend physiotherapy?

No. Since 1995 physiotherapists were granted direct access in Alberta. It means that you do not need a doctor's referral to attend physiotherapy. Physiotherapists are highly skilled professionals who have expertise in assessment and treatment of soft tissue injuries and biomechanical dysfunction. If you have a doctor's referral, please bring it with you on your first visit. Some insurance companies may require and doctor's referral.

Does Alberta Health Care cover physiotherapy?

Alberta Health Services  may cover physiotherapy treatements for only people who have undergone hip or knee joint replacements, fracture or major orthopedic sugery. 

How soon after an injury should I start physiotherapy?

Research has shown that early intervention means quicker recovery. We can help you through all stages of healing. Prompt and proper care means optimum recovery in a shorter amount of time.

Is there a wait list to get an appointment?

Since our inception, we have a motto of providing prompt, timely professional care. Keeping this in mind, we can make the arrangements to see the clients within 24 hours and when possible on the same day.

How long will my first appointment take?

We suggest to allow at least one hour for the first visit. It is also recommended to come at least ten minutes prior to your appointment time. This allows you time to complete medical history forms and other necessary paper work.

Phyiotherapy in Sherwood Park

What should I expect during my first appointment?

First, the receptionist will explain the registration process. You will complete a medical history form and other forms to release your information to the necessary authorities. Eg. Your doctor, Alberta Health Services etc. Your physiotherapist will do an in depth medical history and examination. He/she will explain the findings of your examination. He/she will explain to you, your role in recovery and the things you should do or things to avoid. Remember, you are an active partner in your recovery. When applicable your therapist may give you treatment and a home exercise program as well.

What should I bring with me?

Please bring your Alberta Health Care card with you. If you are a WCB or MVA (motor vehicle accident) injury client, please bring your claim number, your adjuster's name and phone number, your MVA insurance company and/or your employer's information. You may want to bring loose fitting clothes so that we can examine your affected area properly. Should you need shorts or a gown, we will be happy to provide you.

Should I bring someone with me?

It is up to you. If you have restricted mobility or communication difficulty, we highly recommend you to bring someone with you to help you. If you are under 16, your parent's/guardian need to come to sign the necessary papers. If you need or feel comfortable with someone's presence, please feel free to do so.

How many visits will I need?

That will depend on the type and severity of your injury, as well as if it is acute or chronic condition. Everyone heals at a different rate. For example younger people heal much faster. On average people may require 6 to 8 sessions. However, many WCB and MVA client's may need more sessions.

Do you have a child care facility available?

In our building, there is A and D Daycare. You may contact them directly for child care. We also have a child friendly environment. We have some children's toys and books on site.

What are my funding options?

Physiotherapy treatment may be covered by your MVA insurance company in the event you are involved in a motor vehicle accident. This is applicable if you attend physiotherapy within 90 days from the date of your accident and have filled out and submitted your AB-1 form within 10 days from the date of your accident.

If your injury occurred at work, WCB will cover the cost of your physiotherapy treatment once your claim is approved. If you are covered under RCMP, DVA or Alberta School Employee Benefit Plan, physiotherapy treatment will be covered. Many people have group plans through work, which may cover physiotherapy. Alberta Health Services can cover up to 3 visits per year.

For people who underwent surgery or suffered a fracture Alberta Health Services may cover up to 4 more additional visits.

People with low income, or who have coverage under AISH (Assured Income for Severely Handicapped) may get an additional 4 treatments covered as well.

Please contact us and we will be happy to answer your questions.

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